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PRIVACY POLICY

Last Updated August 22, 2026

This Privacy Policy of AV Service (“we“, “us“, or “our“) describes how and why we may access, collect, store, use, and/or share (“process“) your personal information when you use our services (“Services“), including when:

  • You visit our website at https://avservice.cz or any other website of ours that links to this Privacy Policy
  • You communicate with us in other ways, including for marketing or events

Questions or concerns? Reading this Privacy Policy will help you understand your privacy rights and choices. We are responsible for deciding how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at info@avservice.cz.

KEY POINTS SUMMARY

This summary provides the key points of our Privacy Policy, but you can find more details about each topic by clicking the link for each point or using the table of contents below to find the section you are looking for.

What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use. More information can be found in the section on personal information you provide to us.

Do we process any sensitive personal information? Some information may be considered “special” or “sensitive” in certain jurisdictions, such as your racial or ethnic origin, sexual orientation, and religious beliefs. We do not process sensitive personal information.

Do we collect any information from third parties? We do not collect any information from third parties.

How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, ensure security and prevent fraud, and comply with legal obligations. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal basis to do so. More information can be found in the section on how we process your information.

In what situations and with which parties do we share personal information? We may share personal information in specific situations and with specific third parties. More information can be found in the section on when and with whom we share your personal information.

What are your rights? Depending on where you are geographically located, applicable privacy laws may grant you certain rights regarding your personal information. More information can be found in the section on your privacy rights.

How can you exercise your rights? The easiest way to exercise your rights is to submit a data subject access request or contact us. We will review and handle each request in accordance with applicable data protection laws.

Want to learn more about what we do with the information we collect? Read the full Privacy Policy.

TABLE OF CONTENTS

  1. WHAT INFORMATION DO WE COLLECT?
  2. HOW DO WE PROCESS YOUR INFORMATION?
  3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
  4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
  5. HOW LONG DO WE KEEP YOUR INFORMATION?
  6. DO WE COLLECT INFORMATION FROM MINORS?
  7. WHAT ARE YOUR PRIVACY RIGHTS?
  8. CONTROLS FOR “DO-NOT-TRACK” FEATURES
  9. DO WE UPDATE THIS POLICY?
  10. HOW CAN YOU CONTACT US ABOUT THIS POLICY?
  11. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE INFORMATION WE COLLECT FROM YOU?

1. WHAT INFORMATION DO WE COLLECT?

Personal Information You Provide to Us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or when you otherwise contact us.

Personal Information You Provide. The personal information we collect depends on the context of your interaction with us and the Services, the choices you make, and the products and features you use. The personal information we may collect includes:

  • first and last name
  • phone number
  • email address

Sensitive Information. We do not process sensitive information.

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

Google API

Our use of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

2. HOW DO WE PROCESS YOUR INFORMATION?

In Short: We process your information to provide, improve, and administer our Services, communicate with you, ensure security and prevent fraud, and comply with legal obligations. We may also process your information for other purposes with your consent.

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

In Short: We may share your information in the specific situations described in this section and/or with the following third parties.

We may need to share your personal information in the following situations:

  • Business Transfers. We may share or transfer your information in connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business, including negotiations concerning such transactions.
  • Use of Google Maps Platform APIs. We may share your information with certain Google Maps Platform APIs (e.g., Google Maps API, Places API). Google Maps uses GPS, Wi-Fi, and mobile cell towers to estimate your location. GPS is accurate to approximately 20 meters, while Wi-Fi and mobile cell towers help improve accuracy when the GPS signal is weak, such as inside buildings. This information helps Google Maps provide navigation, although the accuracy is not always perfect.

4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

In Short: We may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies (such as web beacons and pixels) to collect information when you interact with our Services. Some online tracking technologies help us maintain the security of our Services, prevent and fix errors, save your preferences, and provide basic website functionality.

We also allow third parties and service providers to use online tracking technologies on our Services for analytics and advertising purposes, including to manage and display advertisements or tailor them to your interests. These third parties and service providers use their technologies to display advertisements for products and services tailored to your interests, either on our Services or on other websites.

Specific information about how we use these technologies and how you can refuse certain cookies can be found in our Cookie Policy.

Google Analytics

We may share your information with Google Analytics to track and analyze the use of the Services. Google Analytics advertising features that we may use include Google Analytics Remarketing. To opt out of Google Analytics tracking within our Services, visit tools.google.com/dlpage/gaoptout. You can opt out of Google Analytics advertising features through Ads Settings and mobile app advertising settings. Other opt-out options include optout.networkadvertising.org and networkadvertising.org/mobile-choice. More information about Google’s privacy policies can be found on the Google Privacy & Terms page.

5. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless otherwise required by law.

We will only keep your personal information for as long as necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it. If this is not possible because your personal information has been stored in backup archives, we will securely store it and isolate it from further processing until deletion is possible.

6. DO WE COLLECT INFORMATION FROM MINORS?

In Short: We do not knowingly collect information from children under 18, nor do we target them with marketing.

We do not knowingly collect or solicit information from children under 18, nor do we knowingly sell such information. By using the Services, you represent that you are at least 18 years old, or that you are the parent or legal guardian of a minor and consent to such minor’s use of the Services. If we discover that we have collected personal information from a user under 18, we will deactivate the account and take reasonable steps to promptly delete such information from our records. If you become aware of any information that we may have collected from children under 18, please contact us at.

7. WHAT ARE YOUR PRIVACY RIGHTS?

In Short: Depending on your country, province, or state of residence, you may review, change, or terminate your account at any time.

Withdrawal of Consent: If we rely on your consent to process your personal information, whether express and/or implied depending on applicable law, you have the right to withdraw your consent at any time. You may withdraw your consent at any time by contacting us using the contact details provided in the section “HOW CAN YOU CONTACT US ABOUT THIS POLICY?” below.

Please note, however, that this will not affect the lawfulness of processing carried out before the withdrawal of consent, nor, where applicable law permits, the processing of your personal information carried out on the basis of other lawful grounds for processing other than consent.

If you have questions or comments about your privacy rights, you may contact us by email at info@avservice.cz.

8. CONTROLS FOR “DO-NOT-TRACK” FEATURES

Most web browsers and some mobile operating systems and applications include a Do-Not-Track (“DNT”) feature or setting that you can activate to signal your preference not to have your online activity tracked or your data collected while browsing. At this time, no uniform technological standard for recognizing and implementing DNT signals has been finalized. For this reason, we currently do not respond to browser DNT signals or other mechanisms that automatically communicate your choice not to be tracked online. If a standard for online tracking is adopted in the future that we must follow, we will inform you about this practice in an updated version of this Privacy Policy.

9. DO WE UPDATE THIS POLICY?

In Short: Yes, we will update this policy as necessary to comply with applicable laws.

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Revision” date at the top of this Privacy Policy. If we make material changes to this Privacy Policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We recommend that you review this Privacy Policy regularly to stay informed about how we protect your information.

10. HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have questions or comments about this policy, you may contact us by mail at:

AV Service
Praha-západ, Chýně, Družstevní 147
Prague, 253 03
Czech Republic

11. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE INFORMATION WE COLLECT FROM YOU?

Under the applicable laws of your country, you may have the right to request access to the personal information we collect about you, details about how it is processed, correction of inaccuracies, or deletion of your personal information. You may also have the right to withdraw your consent to the processing of your personal information. These rights may be limited under certain circumstances by applicable law. To request a review, update, or deletion of your personal information, complete and submit a data subject access request.

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